Avaya Aura3 min read
Mastering Avaya IP Office: Your Gateway to Efficient Business Communication
Enhance business communication with Avaya IP Office training, mastering installation, management, and troubleshooting for efficient systems.
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Avaya IP Office with SBCE Training
Enhance your skills with Avaya IP Office and SBCE Training – Enroll today to become a certified expert!
- Online & classroom
- Hands-on labs
- Certification prep
- 10 modules
Avaya IP Office with SBCE Training Courses
Master Avaya IP Office with Session Border Controller for Enterprise (SBCE) through comprehensive instructor-led training from VoIP Trainers. This course covers Avaya IP Office installation, configuration, SIP trunk deployment, firewall configuration, NAT traversal, TLS/SRTP security, SIP routing, enterprise voice security, SBC implementation, and advanced troubleshooting. Through real-world hands-on lab exercises, you’ll gain practical experience deploying and managing secure enterprise communication solutions. Designed for VoIP Engineers, Network Engineers, Telecom Professionals, and System Administrators, this training prepares you for enterprise deployments, Avaya certification, and career advancement in Unified Communications.
Prerequisites for Avaya IP Office with SBCE Training
- Basic understanding of telecommunication concepts and terminology.
- Familiarity with Voice over IP (VoIP) and Session Initiation Protocol (SIP).
- Knowledge of computer networking, including IP addressing and network configurations.
- Experience with Windows operating systems and basic IT skills.
- Understanding of Avaya IP Office system components and basic configuration.
- Some experience with Avaya products or similar technologies is helpful but not required.
Learning Objectives for Avaya IP Office with SBCE Training:
- Understand Avaya IP Office and SBCE architecture and features.
- Master installation and configuration of both systems.
- Manage user accounts, extensions, and permissions.
- Configure secure call routing and management.
- Implement SBCE security protocols (firewall, NAT traversal).
- Set up voicemail and messaging services.
- Utilize advanced features like call recording and integrations.
- Troubleshoot and maintain system performance.
- Apply skills through hands-on labs.
- Prepare for certification assessments.
Curriculum
Avaya IP Office with SBCE Training syllabus
01Introduction to Avaya IP Office and SBCE3 topics
- Overview of Avaya IP Office and Session Border Controller for Enterprise (SBCE)
- Key features and benefits of the combined solution
- Understanding system architecture and deployment scenarios
02Installation and Configuration3 topics
- Pre-installation planning and system requirements
- Step-by-step installation of Avaya IP Office and SBCE
- Initial configuration settings for both systems
03User and System Management3 topics
- Configuring user accounts, extensions, and permissions
- Managing user features and roles in Avaya IP Office
- Overview of SBCE user and session management
04Call Management and Routing3 topics
- Configuring inbound and outbound call routing in Avaya IP Office
- Implementing call handling features and policies
- Understanding the role of SBCE in call management
05Security Features of SBCE8 topics
- Firewall Configuration
- NAT Traversal
- SIP ALG
- TLS
- SRTP
- Certificates
- Secure SIP
- SBC Policies
06Voicemail and Messaging Services3 topics
- Setting up and managing voicemail features in Avaya IP Office
- Configuring voicemail-to-email and automated attendants
- Integration of messaging services with SBCE
07Advanced Features and Integrations3 topics
- Implementing advanced functionalities like call recording and reporting
- Integrating with third-party applications and services
- Exploring mobile and remote user capabilities
08Troubleshooting and Maintenance3 topics
- Routine maintenance tasks for Avaya IP Office and SBCE
- Monitoring system performance and health checks
- Troubleshooting common issues using diagnostic tools
09Hands-On Labs3 topics
- Practical exercises in a lab environment
- Real-world scenarios for installation, configuration, and troubleshooting
- Collaborative group activities for interactive learning
10Final Assessment and Certification3 topics
- Review of key concepts covered in the training
- Final practical and theoretical assessments
- Certification guidelines and next steps
The syllabus is updated with every vendor release. Request the latest detailed syllabus →
Why train with VoIP Trainers
Comprehensive programmes
From VoIP fundamentals to advanced networking, with practical knowledge and certification preparation.
Hands-on labs
Practise on real-world scenarios in a controlled lab environment, not just slides.
Expert instructors
Learn from working industry professionals who share real deployment insights and best practices.
Customised training
Sessions tailored to your organisation, so your team learns exactly what it needs.
Ongoing support
Continued help and resources to keep up with the latest platform releases and trends.
Networking opportunities
Connect with peers and industry experts and grow your professional network.
Avaya IP Office with SBCE Training: FAQs
What is Avaya Session Border Controller for Enterprise (SBCE)?
Avaya Session Border Controller for Enterprise (SBCE) is a security solution that protects enterprise VoIP communications. It enables secure SIP trunk connectivity, firewall traversal, NAT traversal, encryption, and secure communication between Avaya IP Office and external SIP service providers.
Who should enroll in the Avaya IP Office with SBCE Training?
This course is ideal for VoIP Engineers, Network Engineers, Telecom Engineers, System Administrators, IT Support Professionals, Unified Communications Engineers, and anyone looking to build expertise in Avaya IP Office and Session Border Controller for Enterprise (SBCE).
Does this course include hands-on lab training?
Yes. The course includes extensive hands-on lab sessions where participants configure Avaya IP Office, SBCE deployment, SIP trunk integration, firewall configuration, NAT traversal, TLS/SRTP security, and troubleshooting using real-world enterprise scenarios.
Will I learn SIP Trunk configuration during the training?
Yes. The training covers SIP trunk deployment, SIP routing, trunk configuration, interoperability with SIP providers, troubleshooting SIP connectivity issues, and implementing secure voice communication using SBCE.
Does the course cover NAT Traversal and Firewall Configuration?
Yes. One of the key modules focuses on firewall configuration, NAT traversal, SIP ALG considerations, port management, and secure communication between enterprise networks and external SIP providers.
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