Skip to content
VOIPTRAINERSTrain · Certify · Grow
Microsoft training

MS-721T00 Collaboration Communications Systems Engineer

Master collaboration systems enroll in the MS-721T00 course today!

  • Online & classroom
  • Hands-on labs
  • Certification prep
  • 9 modules
Logo

MS-721T00 Course Managing Microsoft Teams Training:

The MS-721T00 Collaboration Communications Systems Engineer Training covers planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and certified devices. Gain hands-on experience with personal and shared space devices like Teams Rooms and Surface Hub. Become proficient in using Microsoft Teams for seamless communication and collaboration.

Prerequisites for MS-721T00: Collaboration Communications Systems Engineer Course

  • Basic understanding of networking, including IP addresses, subnets, and routing.
  • Familiarity with Voice over IP (VoIP) and video conferencing technologies.
  • Experience with common operating systems like Windows and Linux.
  • General awareness of cybersecurity practices and security protocols.
  • Introductory knowledge of cloud computing concepts and services.
  • Comfort with using and navigating collaboration tools and software.

Learning Objectives for MS-721T00 Training:

  • Understand modern collaboration technologies.
  • Plan and manage Microsoft Teams deployments.
  • Handle Calling Plans and Direct Routing.
  • Schedule Teams meetings and live events.
  • Resolve Teams and calling issues.
  • Configure security settings and compliance features.
  • Integrate Teams with Microsoft 365 and third-party apps.

Curriculum

MS 721 Collaboration Communications Systems Engineer syllabus

  1. 01Introduction to Microsoft 36Introduction to Collaboration Communications
    • Overview of collaboration technologies and Microsoft solutions
    • Understanding the role of a Collaboration Communications Systems Engineer
  2. 02Planning and Deploying Microsoft Teams
    • Planning for Microsoft Teams deployment
    • Configuring Teams settings, policies, and governance
  3. 03Managing Microsoft Teams Voice Features
    • Implementing Calling Plans and Direct Routing
    • Configuring and managing voice settings and policies
  4. 04Implementing Meetings and Live Events
    • Scheduling and managing Teams meetings
    • Configuring live events and audio/video conferencing
  5. 05Integrating with Skype for Business
    • Migrating from Skype for Business to Microsoft Teams
    • Managing coexistence and hybrid scenarios
  6. 06Monitoring and Troubleshooting Collaboration Solutions
    • Using analytics and reporting tools to monitor performance
    • Troubleshooting common issues in Teams and calling
  7. 07Implementing Security and Compliance
    • Configuring security settings for collaboration tools
    • Understanding compliance features and data retention policies
  8. 08Integrating with Other Microsoft Services
    • Integrating Microsoft Teams with SharePoint, OneDrive, and other Microsoft 365 services
    • Utilizing third-party apps and services within Teams
  9. 09Preparing for the MS-721 Exam
    • Review of key topics and concepts
    • Practice exams and study materials
    • Exam preparation strategies and resources

The syllabus is updated with every vendor release. Request the latest detailed syllabus →

Why train with VoIP Trainers

Comprehensive programmes

From VoIP fundamentals to advanced networking, with practical knowledge and certification preparation.

Hands-on labs

Practise on real-world scenarios in a controlled lab environment, not just slides.

Expert instructors

Learn from working industry professionals who share real deployment insights and best practices.

Customised training

Sessions tailored to your organisation, so your team learns exactly what it needs.

Ongoing support

Continued help and resources to keep up with the latest platform releases and trends.

Networking opportunities

Connect with peers and industry experts and grow your professional network.

MS 721 Collaboration Communications Systems Engineer: FAQs

What topics are covered in the MS-721T00 training?

Key topics include planning and deploying Teams, managing voice features, implementing meetings, troubleshooting, and ensuring security and compliance.

Can I retake the MS-721T00 exam if I don't pass?

Yes, you can retake the exam, but be sure to review the official Microsoft retake policy for specific guidelines and waiting periods.

What career opportunities can the MS-721T00 certification lead to?

This certification can open doors to roles such as Collaboration Systems Engineer, IT Administrator, Unified Communications Engineer, and other positions focused on Microsoft Teams and collaboration technologies.

How long is the MS-721T00 certification valid?

Microsoft certifications do not expire; however, it’s advisable to stay updated with new features and best practices as they evolve.

What is the format of the MS-721T00 exam?

The exam typically consists of multiple-choice questions, case studies, and performance-based questions assessing practical skills.

From the blog

All articles →

Start your Microsoft career

Talk to a counsellor about the right course, the next batch date and a free demo class.

CallWhatsAppEnquire