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MS - 720T00 Voice Engineer Training
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- Online & classroom
- Hands-on labs
- Certification prep
- 13 modules
Microsoft Teams Voice Engineer Training
The MS-720T00: Microsoft Teams Voice Engineer Training by VoIP Trainers equips learners to plan, configure, manage, and troubleshoot Microsoft Teams Voice solutions. This training covers integrating voice capabilities, optimizing network performance, and migrating from Skype for Business to Teams.
Participants will learn to configure phone systems, auto attendants, call queues, deploy Direct Routing, and enhance Teams Phone. Through lessons and hands-on labs, learners gain practical experience in managing voice users, deploying Teams devices, and troubleshooting issues.
This comprehensive training prepares individuals to achieve the MS 720 certification and excel as Microsoft Teams Voice Engineers.
Prerequisites for MS-720T00 Training
- Basic understanding of Microsoft Teams and how it works.
- Basic knowledge of telephony concepts and traditional phone systems.
- Familiarity with networking basics, such as TCP/IP and common networking protocols.
- Experience with PowerShell or a willingness to learn basic PowerShell commands.
Learning Objectives for MS-720T00 Training
- Plan and implement Teams Phone as a complete voice solution in Microsoft Teams.
- Optimize network performance for Teams Phone to ensure high-quality voice and video communication.
- Seamlessly migrate existing voice services from Skype for Business Server to Microsoft Teams.
- Configure Teams Phone systems, including user settings, policies, and voice routing.
- Set up and manage Auto Attendants and Call Queues for effective call management.
- Deploy and configure Direct Routing to connect external phone systems with Teams.
- Extend Teams Phone functionality with additional services and integrations.
- Manage voice users and policies within Teams to maintain control over the voice infrastructure.
- Monitor and troubleshoot Teams Phone to quickly resolve issues and maintain service quality.
- Gain hands-on experience through labs to solidify understanding and application of Teams Voice features and configurations.
Curriculum
MS720 Microsoft Teams Engineer syllabus
01Introduction to Microsoft Teams2 topics
- Overview of Microsoft Teams and its components
- Understanding the role of a Teams Administrator
02Planning and Configuring Teams3 topics
- Planning for Microsoft Teams deployment
- Configuring Teams settings, policies, and governance
- Creating and managing teams and channels
03User and License ManagemenManaging Teams Chat and Collaboration3 topics
- Configuring chat settings and message policies
- Managing file sharing and collaboration features
- Utilizing Tabs, Connectors, and Bots
04PowerShell AutomatioManaging Meetings and Live Events3 topics
- Scheduling and managing Teams meetings
- Configuring meeting policies and settings
- Setting up and managing live events
05Implementing Voice Features3 topics
- Overview of Microsoft Teams voice capabilities
- Configuring Direct Routing and Calling Plans
- Managing voice settings and policies
06Identity SynchronizatioEnsuring Security and Compliance3 topics
- Implementing security measures for Teams
- Understanding compliance features and data retention
- Managing Teams access controls and permissions
07Monitoring and Troubleshooting Teams3 topics
- Using analytics and reporting tools
- Monitoring Teams usage and performance
- Troubleshooting common issues in Microsoft Teams
08Integrating Microsoft Teams with Other Services3 topics
- Integrating Teams with SharePoint, OneDrive, and Office 365
- Utilizing third-party applications within Teams
- Understanding APIs and customization options
09Preparing for the MS-720 Exam3 topics
- Review key concepts and topics
- Practice exams and study resources
- Exam preparation strategies
10Collaboration Tools2 topics
- Planning and configuring Yammer, OneDrive for Business, and Office 365 Groups
- Understanding collaboration best practices
11Compliance and Security2 topics
- Understanding compliance features in Microsoft 365
- Implementing Azure Rights Management and data protection policies
12Monitoring and Troubleshooting2 topics
- Monitoring service health and performance
- Troubleshooting common issues in the Microsoft 365 environment
13Identity Federation2 topics
- Planning identity federation with Active Directory Federation Services (AD FS)
- Implementing hybrid solutions as needed
The syllabus is updated with every vendor release. Request the latest detailed syllabus →
Why train with VoIP Trainers
Comprehensive programmes
From VoIP fundamentals to advanced networking, with practical knowledge and certification preparation.
Hands-on labs
Practise on real-world scenarios in a controlled lab environment, not just slides.
Expert instructors
Learn from working industry professionals who share real deployment insights and best practices.
Customised training
Sessions tailored to your organisation, so your team learns exactly what it needs.
Ongoing support
Continued help and resources to keep up with the latest platform releases and trends.
Networking opportunities
Connect with peers and industry experts and grow your professional network.
MS720 Microsoft Teams Engineer: FAQs
What is the focus of the Microsoft Teams Voice Engineer training course?
The Microsoft Teams Voice Engineer training course focuses on planning, deploying, configuring, and managing Microsoft Teams Phone.
Is there a certification associated with the MS-720 training?
Yes, upon completion of the MS-720T00 Microsoft Teams Voice Engineer course, you will be prepared for the Microsoft Teams Voice Engineer certification.
Where is the MS-720T00 training course offered?
The MS-720T00 Microsoft Teams Voice Engineer training is offered by VoIP Trainers.
What are the key topics covered in the MS-720T00 course?
The MS-720T00 course covers topics like direct routing, phone system configuration, and voice migration strategies for Microsoft Teams.
Who should attend the MS-720T00 Microsoft Teams Voice Engineer training?
IT professionals looking to specialize in voice solutions within Microsoft Teams should attend the MS-720T00 Teams Voice Engineer training at VoIP Trainers.
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